Human Performance
is the key driver ofCulture
Satisfaction
Experience
Performance
Safety
Emergent helps healthcare organizations implement proven human factors science and tools to enhance patient safety, workflow efficiency, and employee satisfaction.
Our people-first approach helps organizations target the factors holding back their workforce and results in effective and lasting patient safety and quality initiatives.
Human Performance Drives Organizational Performance
The most critical element determining the quality of care and level of patient safety in your organization is the performance of your workforce. Extensive scientific research and operational data analysis have led us to understand the factors impacting successful human performance in complex operations.
Organizations that fail to assess and optimize human performance are vulnerable to:
Increased frequency and severity of errors
Employee dissatisfaction and low employee retention
Efficiency losses
Patient harm
Litigation and other significant costs
Emergent’s team will help you understand the human performance risks in your work environment and implement effective, long-lasting improvements.
The Emergent HP Team
Human Factors Scientists
Our human factors professionals have advanced degrees, specialized training, and extensive publication records. We have developed and applied advanced tools, analysis methods, and training programs to analyze human performance across thousands of aviation safety events.
Patient Safety Professionals
Our certified Patient Safety professionals have firsthand knowledge and experience leading safety and quality improvement initiatives in healthcare organizations. Our deep healthcare knowledge means we translate our training, tools, and results into language that resonates with your team.
Working With Emergent
Emergent offers a range of services and tools to help healthcare organizations of all sizes understand and improve human performance. Examples of typical engagements include:
Targeted Human Performance Initiatives
Emergent will conduct a targeted analysis to mitigate a specific issue impacting human performance in your operation. We will provide a comprehensive review of the contributing factors affecting performance and a targeted set of solutions. Our expertise and outside perspective, coupled with your operational knowledge, will result in changes that increase efficiency, safety, and human performance.
Organizational Evaluation
Emergent will conduct an end-to-end review of your organization’s procedures, programs, tools, and initiatives to identify the issues holding back your personnel from optimal performance. We will work with your organization to develop a human performance strategy that provides science-based recommendations and best practices to enhance the performance, productivity, and satisfaction of your existing workforce.
Competency Development
Emergent will conduct interactive workshops and provide on-demand expertise to develop human performance competencies among your team members. We will train your team and talk through the specific challenges within your operating environment. Your team’s enhanced skill-set will position your organization to understand human performance in your operation and implement initiatives that make long-lasting impacts.
Take the next step towards enhancing your patient safety program:
Contact Emergent Human Performance to schedule an initial consultation, discuss human performance & patient safety, and learn more about how we can help you drive lasting change in your organization.
